Transformational Leadership and Work?Life Balance Effects on Job Satisfaction: Organizational Commitment as a Mediator
DOI:
https://doi.org/10.35877/454RI.qems3930Keywords:
Transformational leadership style, Work‒life balance, Job satisfaction, Organizational commitment, Electricity service industry, Employee well-beingAbstract
Employee job satisfaction is a critical determinant of organizational performance, with transformational leadership and work?life balance emerging as significant factors. However, the literature reveals inconsistent relationships between these variables across different organizational contexts, indicating the need for further investigation into potential mediating variables. This study investigated the impact of transformational leadership and work?life balance on job satisfaction, with organizational commitment serving as an intervening variable at PTs. PLN (Persero) Marabahan Customer Service Unit. Using a quantitative methodology, data were collected via questionnaires from 58 technical employees selected through purposive sampling. Variables were assessed via Likert scales, and analysis was conducted via structural equation modeling-partial least squares (SEM-PLS) facilitated by Smart PLS-4 software. The findings revealed that both transformational leadership style and work?life balance positively and significantly influenced job satisfaction among technical personnel. Furthermore, organizational commitment was demonstrated to function effectively as a mediating variable in the relationship between the independent variables (transformational leadership and work-life balance) and the dependent variable (job satisfaction) and to directly enhance employee satisfaction levels. These findings suggest that an inspiring leadership style and a well-balanced work-life environment not only directly improve job satisfaction but also do so through increased organizational commitment, ultimately contributing to employee well-being and productivity.
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Lutfillah, N. H., and Nurhayaty, A. (2024). Work life balance as a predictor of Organizational Commitment: A Study on employees of the millennial generation at the community-minister. Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K), 5(3), 536–543.
Martínez, M. del C. V., and Cervantes, P. A. M. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Applications in Economics and Finance. MDPI. https://doi.org/10.3390/books978-3-0365-2621-8
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Mubarokah, L., and Nuvriasari, A. (2024). The Role of Leadership and Work Motivation Toward Organizational Citizenship Behavior with Job Satisfaction as Mediation. Indonesian Journal of Business Analytics, 3(6), 2359–2372. https://doi.org/10.55927/ijba.v3i6.5729
Northouse, P. G. (2023). Introduction to leadership: Concepts and practice (6th ed.). Sage Publications.
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., Jimoh, R. A., and Windapo, A. O. (2022). Impact of work–life policies on organizational commitment of construction professionals: role of work–life balance. International Journal of Construction Management, 22(10), 1795–1805. https://doi.org/10.1080/15623599.2020.1742632
Parada, A. P. A., and Arifin, J. (2023). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kepuasan Kerja Karyawan Pada Pt Universal Tekno Reksajaya Site Adaro Di Kabupaten Balangan. JAPB, 6(2), 1424–1437.
Prajnaparamita Leman, N., and Gustomo, A. (2023). Transforming Employee Motivation to Enhance Employee Performance at PT Bio Farma (Persero). Journal of World Science, 2(2), 255–268. https://doi.org/10.58344/jws.v2i2.221
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Sugiarti, A., Hadiyati, E., and Orbaningsih, D. (2021). Pengaruh Kompensasi Dan Beban Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pegawai UKPBJ Sekretariat Daerah Mojokerto. Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi, 17(1), 37. https://doi.org/10.30742/equilibrium.v17i1.1150
Sugiarto, I. (2018). Organizational climate, organizational commitment, job satisfaction, and employee performance. Diponegoro International Journal of Business, 1(2), 112. https://doi.org/10.14710/dijb.1.2.2018.112-120
Surya, I. B. K., and Riana, I. G. (2023). Peran Kepuasan Kerja Memediasi Work Life Balance dengan Komitmen Organisasional Generasi Milenial Pada Hotel Non-Bintang. Jurnal Sosial Ekonomi dan Humaniora, 9(1), 1–6. https://doi.org/10.29303/jseh.v9i1.150
Sylvyani, N. R., and Ramli, A. H. (2023). Transformational Leadership, Knowledge Sharing Dan Organizational Commitment Terhadap Job Satisfaction. Jurnal Ilmiah Manajemen Kesatuan, 11(2), 2001. https://doi.org/10.37641/jimkes.v11i2.2001
Vecchio, R. P. (2007). Leadership: Understanding the Dynamics of Power and Influence in Organizations, Second Edition (R. P. Vecchio, Ed.). University of Notre Dame Press. https://doi.org/10.2307/j.ctvpg85tk
Zuhariyyah, T. (2019). Pengaruh kepemimpinan transformasional terhadap kepuasan kerja karyawan Dengan quality of work life sebagai variabel mediasi pada industri perbankan di way Jepara Lampung Timur. Universitas Lampung.
Andi, M., Nurhasanah, S., and Mu’ammal, I. (2023). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Komitmen Organisasional dengan Komunikasi Sebagai Variabel Mediasi: Studi pada PT Madu Nusantara Cabang Malang. Peradaban Journal of Economic and Business, 2(1), 99–114. https://doi.org/10.59001/pjeb.v2i1.61
Bakker, A. B., and Demerouti, E. (2014). Job Demands–Resources Theory. In Wellbeing (2nd ed., pp. 1–28). John Wiley & Sons. https://doi.org/10.1002/9781118539415.wbwell019
Bass, B. (2015). Transformational leadership theory. In Organizational Behavior 1 (pp. 361–385). Routledge.
Brough, P., Timms, C., O’Driscoll, M. P., Kalliath, T., Siu, O.-L., Sit, C., and Lo, D. (2014). Work–life balance: a longitudinal evaluation of a new measure across Australia and New Zealand workers. The International Journal of Human Resource Management, 25(19), 2724–2744. https://doi.org/10.1080/09585192.2014.899262
Chai, D. S., Hwang, S. J., and Joo, B.-K. (2017). Transformational Leadership and Organizational Commitment in Teams: The Mediating Roles of Shared Vision and Team-Goal Commitment. Performance Improvement Quarterly, 30(2), 137–158. https://doi.org/10.1002/piq.21244
Darwin, M., Mamondol, M. R., Sormin, S. A., Nurhayati, Y., Tambunan, H., Sylvia, D., Adnyana, I. M. D. M., Prasetiyo, B., Vianitati, P., and Gebang, A. A. (2021). Quantitative approach research method (T. S. Tambunan, Ed.; 1st ed.). CV Media Sains Indonesia.
Dinata, M. F., Bachri, A. A., and Rahmawati, R. (2019). Analisis pengaruh gaya kepemimpinan terhadap kepuasan kerja dengan komitmen organisasi sebagai variabel intervening studi pada staff administrasi umum dan keuangan rumah sakit Islam Banjarmasin. JWM (Jurnal Wawasan Manajemen), 6(2), 152. https://doi.org/10.20527/jwm.v6i2.149
Fisher, G. G., Bulger, C. A., and Smith, C. S. (2009). Beyond work and family: A measure of work/nonwork interference and enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737
Greenhaus, J. H., Collins, K. M., and Shaw, J. D. (2003). The relation between work–family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Haryono, S. (2016). Metode SEM untuk Penelitian Manajemen dengan AMOS, LISREL, PLS. In Badan Penerbit PT. Intermedia Personalia Utama (1st ed.). Badan Penerbit PT. Intermedia Personalia Utama.
Indra, F. J., and Rialmi, Z. (2022). Pengaruh Work-Life Balance, Burnout, dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi Kasus Pada Karyawan PT Meka Eduversity Komunikasi). Jurnal Madani: Ilmu Pengetahuan, Teknologi, Dan Humaniora, 5(2), 90–99. https://doi.org/10.33753/madani.v5i2.223
Irfan, H., and Marynta, P. (2021). Pengaruh Motivasi Intrinsik dan Work-Life Balance Terhadap Organizational Citizenship Sebagai Variabel Intervening. Jurnal Ekonomi Dan Teknik Informatika, 9(2), 1–12. https://doi.org/10.37601/jneti.v9i2.171
Jessica, N., Afifah, N., Daud, I., Sulistiowati, ., and Pebrianti, W. (2023). The Effect of Work Environment and Work-life Balance on Job Satisfaction: Work Stress as a Mediator. Journal of Economics, Management and Trade, 29(1), 54–65. https://doi.org/10.9734/jemt/2023/v29i11074
Julianti, A. I., and Mardianty, D. (2024). The Influence Work-Life Balance and Burnout on Job Satisfaction of Banking Industrial Employees in Pekanbaru City. Quantitative Economics and Management Studies, 5(3), 704–711. https://doi.org/10.35877/454RI.qems2575
Latupapua, C. V., Risambessy, A., and Tahanora, C. (2021). Pengaruh Work Life Balance Terhadap Komitmen Organisasi Dengan Kepuasan Kerja Sebagai Variabel Mediasi Pada Karyawan Yang Sudah Menikah. Manis: Jurnal Manajemen Dan Bisnis, 5(1), 52–64. https://doi.org/10.30598/manis.5.1.52-64
Aulia, L. D., and Putra, M. S. (2024). The Influence of Work-Life Balance on Job Satisfaction Through the Mediation of Employee Work Stress at CV Satya Dharma Transport. International Journal of Management Research and Economics, 3(1), 306–322. https://doi.org/10.54066/ijmre-itb.v3i1.2791
Lutfillah, N. H., and Nurhayaty, A. (2024). Work life balance as a predictor of Organizational Commitment: A Study on employees of the millennial generation at the community-minister. Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K), 5(3), 536–543.
Martínez, M. del C. V., and Cervantes, P. A. M. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Applications in Economics and Finance. MDPI. https://doi.org/10.3390/books978-3-0365-2621-8
Meyer, J. P., Allen, N. J., and Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538–551. https://doi.org/10.1037/0021-9010.78.4.538
Mishra, A. K., and Upadhyay, R. K. (2022). Transformational Leadership and Organizational Commitment: A Higher Educational Institutions Perspective. Vision: The Journal of Business Perspective, 09722629221096056. https://doi.org/10.1177/09722629221096056
Mubarokah, L., and Nuvriasari, A. (2024). The Role of Leadership and Work Motivation Toward Organizational Citizenship Behavior with Job Satisfaction as Mediation. Indonesian Journal of Business Analytics, 3(6), 2359–2372. https://doi.org/10.55927/ijba.v3i6.5729
Northouse, P. G. (2023). Introduction to leadership: Concepts and practice (6th ed.). Sage Publications.
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., Jimoh, R. A., and Windapo, A. O. (2022). Impact of work–life policies on organizational commitment of construction professionals: role of work–life balance. International Journal of Construction Management, 22(10), 1795–1805. https://doi.org/10.1080/15623599.2020.1742632
Parada, A. P. A., and Arifin, J. (2023). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kepuasan Kerja Karyawan Pada Pt Universal Tekno Reksajaya Site Adaro Di Kabupaten Balangan. JAPB, 6(2), 1424–1437.
Prajnaparamita Leman, N., and Gustomo, A. (2023). Transforming Employee Motivation to Enhance Employee Performance at PT Bio Farma (Persero). Journal of World Science, 2(2), 255–268. https://doi.org/10.58344/jws.v2i2.221
Prayekti, P., and Pangestu, K. A. (2022). Pengaruh Kepemimpinan Transformasional, Lingkungan Kerja, dan Kompensasi Terhadap Kepuasan Kerja Karyawan PT BPR BKK Kebumen (PERSERODA). JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 5(2), 373. https://doi.org/10.32493/JJSDM.v5i2.16515
Sandy, F., and Selamet Riadi, S. (2023). Pengaruh Komitmen Organisasi dan Budaya Organisasi terhadap Kepuasan Kerja serta Kinerja Pegawai pada Dinas Pendidikan dan Kebudayaan Kota Samarinda. Jurnal Manajemen Tenaga Kependidikan (JMTK), 1(1), 11–20. https://e-journals2.unmul.ac.id/index.php/jmtk
Sari, S. P., and Hasyim, W. (2022). Pengaruh Work Life Balance, Gaya Kepemimpinan Dan Beban Kerja Terhadap Kepuasan Kerja Karyawan PT. Manufaktur Cikarang. Ikraith-Ekonomika, 5(3), 161–167. https://doi.org/10.37817/ikraith-ekonomika.v5i3.2451
Sartika, D. (2014). Pengaruh Kepuasan Kerja dan Gaya Kepemimpinan Transformasional terhadap Keinginan Keluar Karyawan dengan Komitmen Organisasi sebagai Variabel Mediasi (Studi Kasus Di CV. Putra Tama Jaya). Management Analysis Journal, 3(2), 1–11.
Setyawan, D., and Rahmawati, D. (2021). Pengaruh Gaya Kepemimpinan Transformasional terhadap Komitmen Organisasional dengan Kepuasan Kerja sebagai Variabel Intervening Pegawai Fakultas X di Perguruan Tinggi Y. Prosiding Seminar Nasional Ekonomi Dan Bisnis, 1, 78–90. https://doi.org/10.33479/sneb.v1i.178
Sugiarti, A., Hadiyati, E., and Orbaningsih, D. (2021). Pengaruh Kompensasi Dan Beban Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pegawai UKPBJ Sekretariat Daerah Mojokerto. Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi, 17(1), 37. https://doi.org/10.30742/equilibrium.v17i1.1150
Sugiarto, I. (2018). Organizational climate, organizational commitment, job satisfaction, and employee performance. Diponegoro International Journal of Business, 1(2), 112. https://doi.org/10.14710/dijb.1.2.2018.112-120
Surya, I. B. K., and Riana, I. G. (2023). Peran Kepuasan Kerja Memediasi Work Life Balance dengan Komitmen Organisasional Generasi Milenial Pada Hotel Non-Bintang. Jurnal Sosial Ekonomi dan Humaniora, 9(1), 1–6. https://doi.org/10.29303/jseh.v9i1.150
Sylvyani, N. R., and Ramli, A. H. (2023). Transformational Leadership, Knowledge Sharing Dan Organizational Commitment Terhadap Job Satisfaction. Jurnal Ilmiah Manajemen Kesatuan, 11(2), 2001. https://doi.org/10.37641/jimkes.v11i2.2001
Vecchio, R. P. (2007). Leadership: Understanding the Dynamics of Power and Influence in Organizations, Second Edition (R. P. Vecchio, Ed.). University of Notre Dame Press. https://doi.org/10.2307/j.ctvpg85tk
Zuhariyyah, T. (2019). Pengaruh kepemimpinan transformasional terhadap kepuasan kerja karyawan Dengan quality of work life sebagai variabel mediasi pada industri perbankan di way Jepara Lampung Timur. Universitas Lampung.
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2025-06-09
How to Cite
Ridhani, A., & Rahmawati, R. (2025). Transformational Leadership and Work?Life Balance Effects on Job Satisfaction: Organizational Commitment as a Mediator . Quantitative Economics and Management Studies, 6(3), 421–431. https://doi.org/10.35877/454RI.qems3930
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