KOSASIH; NUR ISLAMY; MOCHAMMAD ALWAN DHIYAK ULKHAK; KARINA AGUSTA PUTRI; MEGAWATI SITOHANG. Model for Improving Hospital Service Quality in the Era of Digital Transformation: Systematic Literature Review and Bibliometric Analysis Using PRISMA 2020 and VOSviewer. ARRUS Journal of Social Sciences and Humanities, [S. l.], v. 6, n. 5, p. 1002–1022, 2026. DOI: 10.35877/soshum5468. Disponível em: https://journal.arrus.id/index.php/soshum/article/view/5468. Acesso em: 3 nov. 2026.